Frequently Asked Questions
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There is a one time fee of US$47.95. This gives you access to our site and a lifetime of savings.
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We give you all the information you need to shop the USA. Our guide explains how you can make payment to retailers who do not accept international cards. It gives the details of companies that can help you get your shipping home and more. The blog gives you the latest news, product reviews and sales.
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No. We don't actually purchase products for our members. We give you all the information that you need to make the purchases yourself. .
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This will depend on which country you live in, the type of product you are importing and the value of the products. We are unable to advise you of custom regulations. We do however, have links to many countries official customs information sites. You can also ask your fellow members for their experiences with customs in your country.
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Once again it depends on what you are buying and where you live. But most people do find savings on many types of products. If you follow the steps in our guide - especially Is it Worth it? and How to get a Bargain. You will be able to ensure that you are getting value for money, even with shipping and taxes.
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Yes. Our members have access to a retailer directory. This directory lists the best US retailers in a range of categories - apparel, homewares, electronics etc. We will also have a blog updated regulary with new retailers, sales information and new product releases.
If you are still not able to find what you are looking for in our directory you can ask in our friendly members forum.
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Members are given several different ways in which they are able to make payment for their USA purchases for those retailers who only accept payment from USA sources, such as credit. Become a member and you will be shown not only how to make payment, but also how to save money on your purchases and to get the best deal on shipping to your home country.
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You can't return a book after you have read it, or a DVD once you have watched it. The same applies for membership, if you have accessed the members only area we do not issue refunds.